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Bluebay Grand Esmeralda Hotel Playa del Carmen, Playa del Carmen

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From190US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

BlueBay Grand Esmeralda is a luxurious 5-star resort located in Playa del Carmen, Mexico, on the scenic Caribbean coast. The resort combines contemporary design with Mayan architectural elements, creating an inviting atmosphere. Its stunning location surrounded by lush vegetation and turquoise waters enhances the vacation experience. As a renowned tourist destination, this resort offers a range of exceptional services tailored for families, couples, and adventure seekers alike.

Location

BlueBay Grand Esmeralda is located 15 km from Aeropuerto de Playa del Carmen, making it easily accessible for travelers. The resort's proximity to landmarks like the archeological eco-park of Xcaret enhances its appeal. The surrounding area features stunning beaches, shopping areas, and cultural attractions, providing visitors with ample opportunities for exploration.

Rooms

The resort features 979 elegant rooms that range from 36 m² to larger suites, accommodating families and couples. Rooms offer either ocean, garden, or pool views, with options for two Queen beds or one King Size bed. Notable features include private terraces, minibars, integrated air conditioning, and direct access to exclusive facilities.

Eat & Drink

Dining options at the resort include six diverse restaurants, each offering a unique culinary experience. The Festival International Buffet caters to all meals, while Jaal-Ha specializes in brunch with fresh fruit juices. Traditional Mexican dishes can be savored at Don Isi, alongside global gastronomy at L'Atelier. Guests can unwind at bars like Black and White and the Pool Bar, enjoying signature cocktails and refreshing drinks.

Leisure & Business

The resort offers multiple recreational activities, including three expansive swimming pools with separate children's sections and an extensive spa. Guests can engage in various sports on-site, relax at the beach, or explore activities such as snorkeling. Evening entertainment features themed shows and music, ensuring a vibrant atmosphere throughout your stay.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Deluxe Room
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
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Deluxe Room
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Deluxe Room
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
Check Prices

Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Playa del Carmen 6.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 8.9 mi
Cancun (CUN) 28.7 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Snorkeling
  • Tennis court
  • Pool tables
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Garden area
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Map view
Carretera Federal Chetumal, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Nearby
Museums
Zona Arqueologica Tulum
3000 ft

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
8.4/10
Great
Rooms
8.1
Location
9.2
Service
8.4
Dining
6.7
Guest reviews
8.4/10
based on 15 reviews
4/5 based on 13784 reviews
7.2
7.2/10based on 1004 reviews
#98 of 332 hotels in Playa del Carmen based on Tripadvisor
Isabella
United Kingdom, December  2024
8.8/10

I had a pleasant stay at this hotel, with clean and spacious rooms featuring a comfy King bed and great air conditioning. The service provided was genuinely attentive, making my experience enjoyable. The location by the beach is a definite plus, although the dining options weren't as varied as I had hoped. Overall, it was a good value for money considering the comfort and facilities available.

Rooms
9.0
The rooms were spacious, very clean, and had a super cold air conditioning system, which was perfect for the hot weather.
Service
8.0
The staff was really friendly and they genuinely cared about providing good service. The golf cart service around the resort was a nice touch.
Location
9.0
The hotel is right by the beach, surrounded by beautiful gardens, and close to various local attractions.
Dining
7.0
While the dining options were good, I felt that the variety could be improved. However, the traditional Italian dishes were quite delicious.
Facilities
9.0
The hotel had great facilities, including a lovely pool area that was well-maintained and enjoyable.
Samuel
United States of America, December  2024
8.2/10

I stayed at the hotel, and overall, it was a great experience. The rooms were clean, comfortable, and offered lovely views. The staff provided friendly service that made me feel welcomed. However, the dining options could use more variety, especially at breakfast. The location is excellent, close to various amenities, but the Wi-Fi being extra was a bit frustrating.

Rooms
9.0
The rooms were clean and comfortable, with beautiful views and tiny balconies.
Service
8.0
The staff was friendly and attentive, ensuring a pleasant service throughout my stay.
Location
9.0
The hotel was located conveniently near several attractions and restaurants.
Dining
7.0
The dining experience was good, but more variety for breakfast would be appreciated.
Facilities
8.0
The facilities were well-maintained and provided a good range of amenities.
Harper
United Kingdom, December  2024
8.6/10

The hotel is in an excellent location right on the beach, making it very convenient for enjoying the seaside. The rooms were kept very clean and had a nice air conditioning system; however, the amenities could use some improvement. The service was attentive, but it felt like they were sometimes too cautious about customer satisfaction. Overall, the place offers good value for money, but there were a couple of areas that weren't quite ideal.

Rooms
9.0
The rooms were very clean and comfortable, and I particularly liked that there were two bathrooms, which made things easier for my family. The air conditioning was super cold, perfect for cooling down after a hot day.
Service
8.0
Both check-in and check-out were smooth, thanks to the helpful staff who genuinely cared about providing good service. They offered room service, car hire, and other assistance which made our stay enjoyable.
Location
10.0
The hotel is right on the beach, which is fantastic! It's close to local restaurants, and I loved the vibe of the nearby bazaar.
Dining
9.0
The breakfast was great, especially the egg station, which served an abundance of delicious food. Overall, the dining experience was quite satisfying.
Facilities
7.0
The facilities were decent, with a good pool area that was well-kept. However, I feel like some amenities were lacking.
Eva
United Kingdom, December  2024
7.8/10

This hotel is located in a heavenly spot, right by the beach and surrounded by nice dining options. The rooms are spacious and clean, providing a great view over the grounds. The service was friendly and efficient, though it didn’t always exceed expectations. One downside was that the dining experience left me wanting more in terms of variety. Overall, it was a decent stay for the price, offering good value for money.

Rooms
8.0
The rooms were spacious and kept clean, providing a lovely view over the grounds.
Service
7.0
The staff did their job well and were friendly, although the service could have been a bit faster.
Location
10.0
Perfectly located right by the beach, making it a convenient spot for enjoying the area.
Dining
6.0
While the breakfast was nice, I felt there could have been more options available.
Facilities
7.0
The facilities were nice, but nothing particularly incredible stood out during my stay.
Nancy
United States of America, October  2024
7.8/10

I had a pleasant stay at this hotel, enjoying the clean and comfortable rooms and the friendly staff. The location was great, close to both the beach and restaurants. However, the dining experience left a bit to be desired, as the breakfast options were somewhat limited. Overall, it’s a decent value for money, but there are a few areas that could use improvement, especially with the Wi-Fi situation.

Rooms
8.0
The rooms were clean and comfortable, providing a nice view over the grounds.
Service
9.0
The service by the staff was friendly and efficient, which made my stay more enjoyable.
Location
9.0
The hotel is in a great spot, just a short walk from the beach and various restaurants.
Dining
5.0
The breakfast was okay, but I wished there were more diverse options available.
Facilities
8.0
The facilities were good, especially the pool area which was well-maintained.
Brian
United Kingdom, September  2024
8.4/10

The hotel offers a beautiful setting within lovely gardens and proximity to the beach, making it a great choice for relaxation. The service was prompt and friendly, and the breakfast was quite substantial. However, the rooms, while clean, could use some upgrades, and the Wi-Fi wasn't included, which felt a bit limited for such a lovely venue.

Rooms
7.0
The rooms were clean but could use some modernization.
Service
9.0
The service was excellent, with friendly staff who cared about our experience.
Location
10.0
The hotel's location is perfect, situated right on the beach and surrounded by beautiful gardens.
Dining
8.0
The dining experience was pleasant, with a breakfast that offered a wide variety of delicious options.
Facilities
8.0
The facilities were nice, especially the pool area, which was well-maintained.
Wendy
United States of America, September  2024
8.6/10

I had a great stay at the hotel, which is nicely located in beautiful gardens and right on the beach. The rooms were very clean and had nice amenities, though they could use a bit more space. The staff was friendly and provided good service, although sometimes it felt a bit slow. Dining options were decent, but I expected a bit more variety for breakfast. Overall, good value for money considering the location and services offered.

Rooms
7.0
The rooms were kept very clean, but I found them a bit on the small side.
Service
8.0
The staff was friendly and genuinely cared about providing good service.
Location
9.0
The hotel is in beautiful gardens and right on the beach, which was fantastic.
Dining
7.0
The breakfast had an abundance of delicious food, but I wished for more variety.
Facilities
8.0
The amenities were nice, though the pool area could use some improvement.
Tony
United States of America, September  2024
8.4/10

I had a wonderful stay at this hotel! The rooms were quite comfortable and boasted lovely balcony views of the archery station. The service was excellent, with staff who genuinely cared about providing a great experience. However, the atmosphere felt a bit off as the spa area lacked that relaxing vibe. Overall, a great value for the price, especially with easy access around the property.

Rooms
8.0
The rooms were clean and comfortable, with hot water in the shower and a lovely view from the balcony.
Service
9.0
The staff provided friendly service, and I appreciated the convenient golf cart transportation around the hotel.
Location
9.0
The location was fantastic, right behind the entertainment area and just a short walk to the beach.
Dining
Facilities
7.0
The spa facilities were nice, but they didn't quite capture that serene ambiance one might expect.
David
United Kingdom, August  2024
7.6/10

My stay at the hotel was pleasant overall. The rooms are both clean and comfortable, and I loved the lovely balcony view towards the archery station. Customer service was great, with friendly staff always ready to help. However, I found the dining experience left something to be desired, with limited breakfast options available. It's also worth mentioning that while the hotel had a great location, it can be a bit challenging to secure restaurant reservations if you wait until the last minute.

Rooms
8.0
The rooms were spacious, cleaned every day, and offered a nice balcony view. However, there were only two chairs, which felt a bit lacking.
Service
9.0
The customer service was really attentive, with staff who genuinely cared about providing good service.
Location
8.0
The location was quite good, situated near the beach and convenient for accessing local entertainment.
Dining
6.0
The dining experience was decent, but I found the breakfast options to be somewhat limited.
Facilities
7.0
While the facilities were adequate, I felt that there could be more amenities offered for guests.
Joshua
United States of America, July  2024
8.0/10

I had a pleasant stay at this hotel, with a lovely location just a short walk from the beach. The staff was friendly and attentive, and the rooms were clean and spacious. On the downside, the dining choices could use some improvement, as I found the breakfast selection somewhat lacking. Overall, it was a great value for the price, especially considering the amenities offered.

Rooms
8.0
The rooms were spacious and clean, providing a comfortable atmosphere for relaxation.
Service
9.0
The staff was friendly and attentive, ensuring we had a great experience throughout our stay.
Location
9.0
The hotel is conveniently located just a short walk from the beach, making it easy to enjoy sun and sand.
Dining
5.0
The breakfast options could be more diverse, as I found them a bit limited for my taste.
Facilities
8.0
The amenities were quite nice, and the pool area was well-kept, providing a lovely spot to unwind.
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Rooms and Guests2 Guests, 1 Room